Every day, thousands of delivery vehicles return to their starting point... empty. This “useless” journey often goes unnoticed by the organization, but its impact is very real: fuel consumed without profitability, time spent without added value, avoidable emissions.
At a time when logistics must be both more profitable and more responsible, optimize empty returns becomes a priority. Because these lost kilometers are not inevitable: they are often the sign of a poorly thought-out tour or of an unseized recharging opportunity.
In this article, we take stock of what these returns really cost — financially and ecologically —, and especially on the concrete levers that you can activate to remedy it, without upsetting your entire organization.
A vehicle that runs empty, it is a hidden cost... but very real. Kilometers traveled without loading, fuel burned without use, driver time spent for zero value: non-optimized returns affect the profitability of your tours much more than we think.
Each empty return represents an expense item that is not offset by an activity. Fuel, vehicle wear, driving time... everything is billed internally, but nothing is billable to the customer. On the scale of a few tours, the impact seems limited. On a fleet scale, it's a net loss.
An empty journey, these are avoidable CO₂ emissions. In a context where environmental performance is becoming a criterion of choice for customers and partners, it is more and more difficult to justify these “white” routes.
Driving for nothing also means mobilizing a driver for non-productive time. This weighs on schedules, reduces availability for other missions and ultimately generates demotivation.
Optimize empty returns, so it's not just a question of numbers: it's a way of making your entire logistics more coherent, more sustainable, and more efficient.
Empty returns are not due to a lack of will, but often to a lack of foresight or adapted tools. They settle into planning habits without being questioned... until the day they become too expensive.
In a lot of organizations, tours are designed to deliver — not to return. The logic of “going” is optimized, but “going back” is being left out. Result: once the last package has been deposited, the vehicle returns, empty, with no added value.
In less dense areas or during certain time slots, it is difficult to identify available or relevant return shipments. Without a centralized tool or a local partnership, opportunities go unnoticed.
Between field teams, planning and commercial management, information does not always flow smoothly. Internal collections, pick-ups or transfers could be integrated into the return, but they are not communicated in time.
Without intelligent planning software, it is complex to consider loops or pools without increasing the workload. Many SMEs or logistics SMEs are content with what they can visualize “by hand”.
These empty returns are therefore not inevitable, but the symptom of a system that can be improved. And once we are aware of this, there are concrete levers to do better.
It is not always possible to eliminate all empty trips, but in the majority of cases, it is possible to reduce them, make them profitable or rethink them. Here are three ways to explore to become more efficient, without disrupting your organization.
Why bring in an empty vehicle when another company is just trying to ship a package in the same direction? Pooling solutions exist at the local or regional level: groups of carriers, collaborative platforms, ad hoc cooperation between neighbouring companies.
This requires a bit of coordination, but the potential for savings and congestion is real — especially on regular trips or peri-urban areas.
An effective tour is not limited to delivering along a logical path. It can also include useful feedback: collection of goods, collection of customer returns, replenishment, internal transport, etc.
By thinking of your routes as intelligent loops, you increase the chances of making the return trip profitable and of avoiding unnecessary kilometers.
Today, some tools — such as FasterDelivery — allow returns to be integrated into automatic planning. The algorithm does not just create a one-way trip, it proposes an optimized complete route, taking into account the constraints of the return trip, the recharging opportunities or the available collection points.
The result: fewer manual entries, more visibility, and more profitable trips.
Reducing unprofitable trips is not only a gesture for the environment or a good logistical practice. It is a source of immediate gains and a strategic lever to improve the overall performance of your operations.
Fewer empty kilometers directly mean less fuel consumed, less vehicle wear and tear, less useless driver time. These savings, accumulated over weeks or months, represent a real competitive advantage.
A vehicle that comes back with goods to be delivered, collected or returned to customers becomes twice as profitable. The occupancy rate is increasing, so is the productivity of each tour.
Every kilometer avoided means a reduction in CO₂ emissions. In a context where environmental responsibility is increasingly weighing on tenders and partnerships, being able to demonstrate optimized flow management is becoming a real asset.
Giving the planner tools to integrate feedback into the tour logic also means recognizing the complexity of their role and allowing them to act more strategically.
Empty returns have long remained in the blind spot of logistics organization. However, they represent a lever for optimization that is both economic, ecological and operational. By identifying them, integrating them into planning and equipping yourself with appropriate tools, it becomes possible to transform an invisible cost into a real opportunity.
FasterDelivery supports transport professionals in this process, by facilitating the planning of optimized routes, including return trips. A concrete way to gain profitability, without sacrificing simplicity.